rhythm wear shipping and returns policy
Thanks for shopping at Rhythm Wear.
Following are the terms and conditions that constitutes our Shipping, Return and Refund Policy
Shipping Policy
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Domestic Shipping
All orders are processed withing 5 to 21 working days (subject to availability). Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates and delivery
Shipping charges will be calculated and displayed at checkout.
We do have a free pick up option in George, Western Cape, South Africa.
Delivery delays can occasionally occur.
Shipment confirmation and order tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking numbers.
Customs, Duties and Taxes
Rhythm Wear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes etc)
Damages
Rhythm Wear is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Please contact our offices @ myrhythmwear@gmail.com to receive a quote for International shipping.
Return, Exchange & Refund Policy
Thanks for shopping at Rhythm Wear.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please notify us via email if you wish to return an order.
Your email must contain :
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Copy of Proof of Purchase
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Shipping address
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Reason for return
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Date of purchase
After receiving your Return Request confirmation email, your order can be shipped address below for return.
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5 Waboom street
Glen Barrie
George
Western Cape
6529
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We value our clients and would gladly assist with return and refunds.
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Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
NO Refunds on digital content (products) or purchases.
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Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
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Contact Us
If you have any questions on how to return your item to us, contact us.